These terms explain the rules for using the IPTV Canada subscription service and our website, iptvcanadaonline.com. Please read them before you order. If you have any questions, contact us by email at support@iptvcanadaonline.com or on WhatsApp. We reply fast.

1. Agreeing to these terms

In these terms, “we”, “us” and “our” mean IPTV Canada. “You” means the person using our website or our service.

When you use our website, ask for a free trial or buy a plan, you agree to these terms. If you do not agree, please do not use the service.

2. Who can use the service

You must be an adult under the laws where you live to order or use the service. When you place an order, you confirm that you are an adult and able to agree to these terms.

3. Our service

IPTV Canada is a prepaid IPTV subscription. It gives you access to live TV channels, sports, and on-demand movies and series. Everything is streamed over the internet to compatible devices.

What you need

  • A compatible device. This means any device that supports M3U playlists or Xtream Codes, such as Smart TVs, Android devices, iOS and Apple TV, FireStick, MAG, Formuler, Roku, and Windows or Mac computers.
  • An internet connection. You are responsible for your own internet service and any costs that come with it.

Picture quality and how smoothly content plays depend on your internet connection and your device. We cannot promise the service will work on every device or setup.

The device and the app you use to watch are made by other companies. We do not control them, and their own terms apply to them.

Channels and content can change

The channels and on-demand content available through the service can change at any time without notice. What is available can change over time.

We do not promise that any specific channel, show, movie, sports game or event will be available. Please do not buy a plan just to watch one particular channel or event. If you want to check the service first, ask us for a free trial on WhatsApp before you subscribe.

4. Free trial

You can ask for a free trial before you subscribe. To request one, contact us on WhatsApp. We will explain how the trial works when you reach out.

A trial lets you test the service on your device before you pay. These terms also apply while you use a free trial.

5. Plans, prices and payment

Our plans

All prices are in Canadian dollars (CAD). All plans include the same channels.

  • 1 month: $19.99
  • 3 months: $29.99
  • 6 months: $49.99
  • 12 months: $69.99, which includes one free extra month

Prices may change. The price shown at the time of your order is the price that applies to that order.

How to order and pay

All plans are prepaid. This means you pay for the full plan up front.

Online checkout is not active right now. To order, contact our team on WhatsApp or by email at support@iptvcanadaonline.com.

Before you pay, we will confirm in writing (on WhatsApp or by email) the plan you chose, the total amount in Canadian dollars and how to pay. Please keep this message as your order record. You pay using the method we agree on at that time. Our website shows Interac e-Transfer as a payment option.

When your plan ends

All plans are prepaid for a set length of time. When your plan ends, your access ends. If you want to keep watching, contact us on WhatsApp or by email at support@iptvcanadaonline.com to order a new plan.

6. Getting your login details

After we receive your payment, we send your login details by email. Please make sure the email address you give us is correct. If you do not see our email, check your spam or junk folder, then contact us.

Setup takes about 5 minutes on a compatible device. If you need help, just reach out. We offer fast support.

7. Our 7-day money-back guarantee

We offer a 7-day money-back guarantee. If you are not satisfied, you can contact us within 7 days of purchase for a refund.

How to ask for a refund

  • Contact us by email at support@iptvcanadaonline.com or on WhatsApp within 7 days of purchase.
  • Give us the email address you used for your order so we can find it.
  • We will confirm your request and arrange your refund with you.

When a refund is made, your access to the service ends. The guarantee does not cover requests made more than 7 days after purchase.

This guarantee does not take away any rights you have under consumer protection laws.

8. Your account

Your login details are for you only. Please:

  • Keep your login details private and safe.
  • Do not share, sell, resell or give away your login details or your access.
  • Tell us right away if you think someone else is using your account.

You are responsible for any activity that happens using your login details.

9. Acceptable use and following the law where you live

The service is for your personal, private viewing. When you use it, you agree not to:

  • Record, copy, rebroadcast or redistribute any content from the service.
  • Show the service in public places or use it for business purposes.
  • Resell the service or offer it to others in any way.
  • Try to hack, overload, interfere with or get around the security of the service or our website.
  • Copy or reuse the text, images or design of our website without our permission.
  • Give us false information when you order or contact us.
  • Use the service in any way that breaks the law where you live.

Rules about streaming services and online content are different from place to place. You are responsible for making sure your use of the service complies with the laws where you live. If you are not sure, please check before you order.

If you break these terms or the law and this leads to a claim or cost for us, you are responsible for it.

10. Service availability and interruptions

We work hard to keep the service running well. But we cannot promise that it will always be available, or that it will be free from interruptions, delays or errors.

Things like maintenance, technical problems, your internet connection, your device, or events outside our control can affect the service. If you have a problem, contact us and we will try to help.

11. Suspension or termination

We may suspend or end your access if you break these terms. For example, this can happen if you share or resell your login details, misuse the service, or give us false information. Where it makes sense, we will try to contact you first.

Refunds are handled only under our 7-day money-back guarantee. See section 7 for details.

You can stop using the service at any time. Since plans are prepaid, your access simply ends when your plan ends.

12. What we do not promise

Some limits in this section and the next may not apply to you if the law where you live does not allow them.

We provide the service and our website as they are, and when they are available. Apart from what is written in these terms, we do not make other promises about the service. For example, we do not promise a set picture quality, any specific content, or that the service will work on your device or meet all your needs.

If you are a consumer, you may have rights under consumer protection laws that cannot be taken away. Nothing in these terms limits those rights. This applies to every section of these terms.

13. Limits on our responsibility

We are not responsible for indirect losses, such as lost data or lost profits, or for losses we could not reasonably expect.

We are also not responsible for problems caused by your device, your internet connection, apps made by other companies, or events outside our control.

If we are responsible for a problem, the most we will pay you is the amount you paid us for the plan the problem is about.

Nothing in these terms limits any responsibility that the law does not allow us to limit.

14. Privacy

We care about your personal information. Our Privacy Policy explains what personal information we collect, why we collect it, how we handle it, and the choices you have under Canada’s federal privacy law (PIPEDA). Please read it along with these terms.

To handle your order, we use your name, your email address, the plan you bought, payment confirmation details (not full card numbers) and the login details we give you, plus any messages you send our support team.

15. Changes to these terms

We may update these terms from time to time. When we do, we will post the new version on this page and change the “Last updated” date at the top.

If you keep using the service after the new version is posted, the updated terms apply to you. If you do not agree with the changes, you can stop using the service and contact us.

Changes to these terms or to our prices do not change the price of an order you have already placed.

16. Which laws apply

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

If you live in another province or territory, you may also have rights under the consumer protection laws where you live. Nothing in this section takes those rights away.

If you have a problem, please contact us first. We reply fast and will do our best to help.

17. Other important points

  • These terms, our Privacy Policy and the order details we confirm with you make up the whole agreement between you and us.
  • If a court decides that part of these terms cannot be enforced, the rest of the terms still apply.
  • If we do not enforce a rule in these terms right away, we can still enforce it later.
  • You cannot transfer your plan or these terms to someone else.

18. Contact us

If you have questions about these terms, or need help with your order or account, contact us. We reply fast.